Refunds and Returns

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.


Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment.

Exchanges:
If you need to exchange it for the same item, send us an email at jon@steinbergartstudio.com for product availability. Once we insure your request is in stock, then send your exchange to: Steinberg Art Studio, P.O. Box 8872, Mandeville LA 70470, United States.

Shipping:
When returning your item, you should mail your product to: Steinberg Art Studio, P.O. Box 8872, Mandeville LA 70470, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.